Plastic pallet rental and service for dairy industry

Our client is a nationwide trading company, focusing its operations on the domestic and international markets to sell dairy raw materials to the food industry in the B2B sector.

It is a very demanding industry in terms of hygiene, so it is necessary to take care of the purity of logistic carriers at each stage of the supply chain. The customer is constantly expanding its business by sending products to distribution centers of large companies and food wholesale chains.


Expanding food indystry business

The customer was expanding their business and wanted to find the optimum solution for using and handling H1 plastic pallets. It is a medium required in the food industry, and wherever hygienic standards must be as high as possible.

The main challenge was the high price of pallets. Compared to a wooden pallet (about 30 PLN), a plastic pallet costs at least 200 PLN per piece. If the pallet is in circulation nonstop, investing in such a carrier, the purchase costs, pay off. However, the customer’s supply chain looks different. When sending goods on a pallet to the recipient, it was unknown exactly when the next shipment or pickup would occur. On the other hand, the customer wanted to pick up the pallets from the distribution point. In this situation, the logistics managers wondered if they could find a company that could adapt flexibly to its growth while relieving the work of the company’s logistics.

The Solution from Rotom

Searching for a solution, the client found Rotomrent’s rental website. They were seeking a partner that could flexibly adapt their range of services to their needs.

The project has been going on since 2018 when the client reported a rental requirement of several hundred H1 plastic pallets. In the beginning, it was a classic rental, where Rotom rented a given quantity to the client and collected it after some time. Meanwhile, the project evolved into mini-pooling. It led to a framework agreement with more specific terms of service. Pallet rental is a very convenient solution for the client as they do not need to search for a place to store, e.g., a thousand pallets. Besides delivering the pallets to a specific location and collecting them later, Rotom takes care of the whole service.

We adapted to the client’s needs, so the entire process is as follows: The client makes a request for pallets for a period of two or three weeks. Rotom sends the rented pallets directly to the client’s contractors at the collection point. The client uses the pallets and then, after the agreed period, notifies us that the pallets need to be collected. We collect them and bring them to an ideal condition by cleaning them with special preparation, and we confirm compliance with high sanitary requirements with a document.

We send pallets all over the country to various institutions – cold stores, freezers, and food warehouses.


“The main value of the project is its flexibility. It started as a small trial rental and evolved into a comprehensive logistics service. The business is growing and with it the range of services.”

H1 Hygienic Plastic Pallet – 1200x800x160 mm – Raised Edge, 1250 kg Load Capacity

SKU: 20831

EPAL Euro Plastic Pallet – 1200x800x160 mm – Anti-slip

SKU: 29913

Plastic Pallet – 1200x1000x160 mm – Anti-slip

SKU: 29914

Plastic Pallet – 1200x1000x160 mm – Perimeter Base

SKU: 29917


The cooperation with the client has been running smoothly for several years. Deliveries are always on time, and the delivery and handling process is proven and of high quality. With Rotom’s support, the company can safely focus on further business development.

What are the main advantages of rental cooperation?

  • Cost savings
  • The customer does not have to invest in packaging
  • The whole logistic service, including maintenance, is taken care of by Rotom
  • Saves storage space, pallets do not stand unused in the warehouse – Client does not have to be kept in a closed warehouse (requirement of plastic pallets)

Are you interested in a comprehensive service for the rental and maintenance of packaging? If you need expert assistance in consulting and analyzing your supply chain – we are at your disposal. Do you have questions? Please fill out the form or call us.

Have any questions?

Contact us directly

    * The form accepts file formats such as txt, doc, docx, pdf, rtf, jpg.
    * Fields required